Support
Help with your account, subscription, and using PickTrade research.
PickTrade provides informational market research and signals. It does not execute trades, does not connect to broker accounts, and is not personalized investment advice.
Account & Login
Sign in with the email you registered. If you can’t sign in, reset your password from the login screen, or contact support and we’ll help.
info@tiabilisim.comPremium Subscription
Premium unlocks full signal research — the thesis, the “why this signal” breakdown, and entry, target and invalidation levels across H1/H4/D1. Manage or cancel your subscription in the store (App Store or Google Play) where you purchased it.
Billing & Restore Purchases
Purchases and renewals are handled securely by the App Store or Google Play. If Premium doesn’t appear after a purchase, use “Restore Purchases” in the app and reopen it; your access follows your account.
Market Research & Signals
Signals are data-driven, educational market scenarios with confidence and risk context — not trade instructions. Charts show real stored market data; instruments without available data show an unavailable state rather than estimated values.
Account Deletion
You may request account deletion by emailing us, subject to legal retention requirements. We’ll confirm and process your request.
info@tiabilisim.com